I ordered some supplies from Mann Lake this morning. When my total came up to $106.80 I had red notice on every page I look at that said I was qualified for free shipping. When I hit the Send Order button I notice all of a sudden I was getting charged $39.80 for hipping. When I came in from the shop I called Mann Lake and the Lady who answered the Phone told me I did in fact qualify for free shipping but I have to wait till Monday for it to get corrected.
I sure hope it does get fixed. $38.80 shipping on a $106.80 order is way more than I want to pay for items that can be shipped in one box and probably not weigh more than 5 or 6 lbs.
I have ordered from them and found if I ordered during the week, all was good. Weekend ordering caused the shipping to show up, but they corrected it the next working day. In short, I have not had a problem with ordering from ML. -Mike
Same here, there prices are competitive or even better. In particular when you add others shipping. I have used them and had no issues for the past couple years. I like their wood frames. I used to use Kelly but after the buy out change seems the prices aren't as good. Maybe just me?
The lady told me they would see about it on Monday so I will wit and see.
I have ordered a lot of equipment from Mann Lake and I have never paid for shipping. Orders have always been correct and quick deliveries.
Jim
Not to worry, same here. Excellent dealings with them. Don't forget to ask for the Mann Lake points(?) dollars(?) or something. Basically you accumulate credits when you buy from them. I bought all my start up from them and got a pretty nice chunk of change to apply to the next order. I think it's called "Bee Bucks". I got a letter telling me that it was a certain amount, not long after I got a corrected amount which was a lot higher.
I signed up for the Bee Bucks. I think you have to buy $800 to use them.
Never had a problem with them,was short one item once and it was shipped out immediately at no cost.
I'm sure they will correct it.
I have found mann lake to have great customer service. They probably just need to wait for some office person to do the computer work.
Quote from: craneman54 on January 31, 2015, 08:35:19 PM
I signed up for the Bee Bucks. I think you have to buy $800 to use them.
I have been wondering how that works. I have requested my bee bucks be applied and they never are. So, it's gotta be an $800 order. Now I know.
ML will fix it dont worry. I havent ordered near as much as Im sure some other posters have, but you cant beat having it in 2 or 3 days, and shipped for free. I give ML a thumbs up. G
I have a local guy that is super on price and in some cases cheaper. A bonus is he is a quick pit stop on route from work. Did I mention he is local.
Redbug here are the rules about Beebucks.
http://www.mannlakeltd.com/beekeeping-supplies/mann-lake-bee-bucks-program.html (http://www.mannlakeltd.com/beekeeping-supplies/mann-lake-bee-bucks-program.html)
Quote from: Bush_84 on February 01, 2015, 10:46:22 AM
I have found mann lake to have great customer service. They probably just need to wait for some office person to do the computer work.
Yes this is what the young lady told me on the phone yesterday. She put a note on the order along with my phone number to make sure it gets taking care of.
I just received an E-mail form Mann Lake. The removed the shipping charge from my order. They said I click on FedX shipping, but I don't remember even hitting a shipping button. I think I didn't see that button and it was set on FedX. Either way the problem has been taken care of so I am happy.
MannLake does seem to care about their customers.
Glad it worked out.....never a doubt in my mind :cool:
I've always had pretty good luck with Mannlake, that beebucks dealio is worth it if you're the sort to order consistently.
Quote from: Apis629 on February 02, 2015, 09:48:51 PM
I've always had pretty good luck with Mannlake, that beebucks dealio is worth it if you're the sort to order consistently.
It will take a while for me to have enough to get any Bee bucks. I make all my own hives and frames and I am going foundationless. Also I will have just 4 hives to start. :cheesy:
I use mannlakeltd alot.
I have never had an issue with shipping, fact is I placed an order this morning and get free shipping.
I ordered a 50 pound bag of Dry Feed was part of the order, free shipping.
capt44 How do you use the dry stuff? If you don't mind sharing. :grin:
I got my order yesterday. Free shipping and all my order was there and in good shape.
I will be ordering more from Mannlake as the need arises.
Mann Lake has about the best customer service I have seen. I contacted them a couple times on orders and was very satisfied both times.
Quote from: CBT on February 06, 2015, 07:18:30 PM
capt44 How do you use the dry stuff? If you don't mind sharing. :grin:
I might be speaking out of school, but since capt. Not been back to reply, I think you can just put it out in a cookie pan or even mix it with syrup and give it to them as liquid or mix it more dry and make patties with it. That's what I'm going to do and see which way they take it better.
He posted with pics in it's own thread today...
I've always had good service with Mann Lake. I can get better shipping times with Brushy Mountain (based mainly on my location), but no one can beat ML on their prices when you compare the quality.
I've also consistently ordered "budget" grade items from ML, and they usually come equal to commercial or select grade when compared to other providers. Worth noting.
Only time I had an issue with them was about a year ago. I ordered 15 deep boxes and 20 medium boxes, along with enough frames to fill them all. I assembled the frames before the boxes, and when I got done assembling it all I noticed instead of medium frames they sent me shallows. Really unfortunate, as the bee space would be all off if I put it into the mediums, and I had already assembled the 200 frames, so what was I going to do with them. I was kinda worried I'd now have to come out of pocket for 20 shallow boxes to put the frames in AND 200 medium frames to fill the medium boxes. Called up ML and they said no worries, keep the shallows, and sent me 200 medium frames as a replacement. No cost. I was happy enough that I turned around and ordered some shallow boxes the next fall.
The only bad thing I can say about ML is that it doesn't tell you if the item is in stock, or if it's on back order, or if they won't ship it. I've ordered foundation before only to have it not show up. They didn't tell me it was on back order or anything. Three weeks later I had to call, and they said the temps were too cold to ship the foundation. I'd have to wait till spring. This was in February. Kinda put me in a bind, and if I knew that I probably would have driven to Dadant, Brushy Mountain, or Kelley's in person store. I had the same issue on some boxes a little while back. Not too cold, but they were on back order. Had to wait two weeks for them. Not a big deal, but would be nice to know when you are ordering it.
As far as the dry bee pro goes, here are your options:
1. Mix 1 part dry sub with 2 parts sugar. Add in enough water (or HFCS, or some use 1:1 syrup) to make it like peanut butter. Use the mixture the same as you would the "pre-made" patties.
2. Take a bottom board, put an empty deep box on it, and an cover on top of that. Inside the deep box, put a few cups of dry sub. The bees will use it as a pollen feeder. I often use a 5 frame nuc for this. Others I know have turned a 5 gallon bucket on it's side, put some chicken wire over the top (to stop critters from getting into it) and it works about the same. Important points are to keep dogs, raccoons, possums, and other critters out, while also making sure the water doesn't hit the dry stuff.
3. Mix a little bit of the sub in with some 1:1 syrup, and feed as normal. Adds some protein.
4. When making candy (or candy boards), add in a few cups when the mixture is hot enough, stir it up and pout into the pans (or boards, or whatever). Adding the sub to the candy will give them a little extra protein as they feed.